turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I don't have the option to clear and start over under my account button

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I don't have the option to clear and start over under my account button

Are you only seeing 2 options under MY ACCOUNT?   If so, then your return is not open.

When you open your return ("take me to my return"), then once you are past the blue "Simple and accurate" screen, MY ACCOUNT should have 5 options.

Also see this

FAQ:   How do I clear and start over?

https://ttlc.intuit.com/replies/4248526





message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies