Are you crooks?

Forum|Forum|6 years ago
June 16, 2019
3 replies
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TurboTax Free Edition Online

DoninGA

Level 15

Is there some reason you cannot answer the question posted in your prior message concerning TurboTax fees?

https://ttlc.intuit.com/community/taxes/discussion/turbotax-is-now-asking-me-to-pay-a-fee-they-said-the-service-was-free/01/815198

SteamTrain

Level 15

and...NO ...we are other users of TurboTax, and are not employees.

This is a User's Forum and not actual TTX Customer Support.....they are only open for phone calls on weekdays at this time of year....anyone not using the "Free' version can call in on a weekday.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

kjcookie1969

Level 2

Yes they are crooks!! They stole money from my account and would not file my tax return unless I paid them 120.00. I qualify for free filing through the IRS.. I then tried to delete my account and I fixed my taxes through a reputable company., even though I didn’t file my taxes through this con of a company they took money out of my account and said they will debit my account again for next year... I am furious and reported them to FTC and also the IRS. Don’t use them or you will need an attorney to fix what they do to you!!!!!