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gena94977
New Member

Anyone else stuck on the "review your order" of file? I keep getting "Oops! It Looks like we hit a snag" message. How do I proceed?

 
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3 Replies
ee-ea
Level 15

Anyone else stuck on the "review your order" of file? I keep getting "Oops! It Looks like we hit a snag" message. How do I proceed?

KatrinaLO
Intuit Alumni

Anyone else stuck on the "review your order" of file? I keep getting "Oops! It Looks like we hit a snag" message. How do I proceed?

Please log completely out of TurboTax, then try clearing out your browser's cache stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here.

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Anyone else stuck on the "review your order" of file? I keep getting "Oops! It Looks like we hit a snag" message. How do I proceed?

The solution that worked for me was removing the dash in my EIN / SOS number. For some reason it'll loop you forever if you don't remove that dash.

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