An iPad is Apple but it is not a Mac. If you need a ref...

I just purchased 2017 turbo tax for Mac. I downloaded it to my iPad, but don’t know how to open it.

posted

Sorry you can not install Turbo Tax on a iPad or mobile device. You need a full Mac Desktop or laptop computer. If you don't have a computer you can use the Online version.
https://ttlc.intuit.com/replies/3299949

An iPad is Apple but it is not a Mac. If you need a refund, Contact Customer Service 5am-9pm Pacific 7 days a week at
<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>