2508141
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Ampersand Problems

To Critter-3:  No, just entering "and" in lieu of the "&" also causes an e-file rejection, just like trying to completely eliminate the "&".    The IRS apparently DOES look at company names, since both the "and" and a blank will cause e-file rejections.   In the examples mentioned by you, you are using well-recognized and standardized abbreviations for huge national entities- and where there is no "&" in the name!  But when it comes to other companies where an "&" is part of the company identity, the IRS apparently DOES CARE, and will reject e-files with "incorrect" company names (ones that omit the "&").    There is no excuse for TT not being able to fix this, and fix it quickly.  I escalated to a TT Help call this afternoon, but all they could do was report that "it is a known issue".   Sad..... and frustrating!!!!   I have been trying to get my niece and nephew to do their own taxes using TT, touting how simple and direct it was to use the TT software (in the past)- but the learning curve took a major hit when we encountered this problem!!!!   It completely prevents an effective e-file, and reduces TT's utility to being just a smart calculator.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question