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dhjaffe
Level 2
Nov 8, 2021 4:08 PM UTC
Solved

Amazon CD Problems

Last year there seemed to be significant problems with the TurboTax 2020 CD from Amazon running under Mac OS Big Sur. Now that I need to purchase TurboTax 2021, I am hesitant to buy it from Amazon because of those problems. Does anyone know if the Download version from Amazon allows you to download directly from the Intuit website rather than an Amazon website & avoid all those Amazon-related problems?

    Anonymous_Answer
    Level 15
    Nov 8, 2021 4:24 PM UTC
    @dhjaffe wrote:

    ...Does anyone know if the Download version from Amazon allows you to download directly from the Intuit website rather than an Amazon website.....?

    If you order the download from Amazon, it will be in your software library on Amazon, not Intuit.

    View in thread

    5 replies

    GeorgeDenseff
    Level 8
    Nov 8, 2021 4:17 PM UTC

    To download from the Intuit site, you would need to purchase from Intuit.

      Anonymous_Answer
      Level 15
      Nov 8, 2021 4:24 PM UTC
      @dhjaffe wrote:

      ...Does anyone know if the Download version from Amazon allows you to download directly from the Intuit website rather than an Amazon website.....?

      If you order the download from Amazon, it will be in your software library on Amazon, not Intuit.

        dhjaffeAuthor
        Level 2
        Nov 8, 2021 7:23 PM UTC

        Has anybody had any experience with the Staples download version? Did that have any problems working under Mac OS Big Sur?

        sls01bws
        Level 2
        Dec 14, 2022 10:06 PM UTC

        I ordered the turbo tax basic with CD. There was no Install CD in the CD sleeve. Please send me a CD

         

        Thank You Sandee Smith

        DoninGA
        Level 15
        DoninGALevel 15
        Level 15
        Dec 14, 2022 10:16 PM UTC

        @sls01bws If ordered from TurboTax -

        Contact TurboTax support for this problem.

        See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

         

        Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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