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The information is TRANSFERRED not imported ... and these instructions work perfectly ...
How to transfer 2017 tax file to the 2018 program -- pick your situation below:
2017 Online to 2018 Online
Simple – just sign in with the same login you used on last year's return and we'll do the rest. Forgot your login?
Note: To transfer last year's return to 2018 Federal Free Edition, you'll need to accept the upgrade to TurboTax PLUS which appears shortly after you sign in.
https://ttlc.intuit.com/questions/1900883-transfer-last-year-s-return-into-turbotax-online
2017 Online to 2018 Downloaded
If you prepared your 2017 return online, in order for your previous year tax information to transfer into your Desktop software you need to download your 2017 Online return as a .tax2017 file.
If you can't get or didn't
save the .tax file to your computer before online was shut down Oct 15 or lost
it, there is a way to do it by starting your return in the 2017 Online
version, transfer into that and then you can switch and continue in the desktop
version and you won't have to pay for online. Expand the 3rd section
for transferring an Online return in this FAQ
https://ttlc.intuit.com/questions/1901506-transfer-last-year-s-return-into-turbotax-for-windows
2017 Downloaded to 2018 Online
Last year's tax data file (.tax files) can be transferred to Online Deluxe and higher-tier versions.
1. Sign in to TurboTax Online, if you haven't already done so.
2. Select Tools on the menu bar lower left on the screen.
3. In the pop-up window, select Transfer last year's TurboTax return from your computer.
4. Read the warning and then click Continue (or Cancel to abort the transfer).
5. Browse to where you saved your .tax2017 file and select it.
6. Click Transfer Return and wait for your file to finish uploading.
7. When you see Transfer Complete, click Continue to start working on your return.
https://ttlc.intuit.com/questions/1900883-transfer-last-year-s-return-into-turbotax-online
2017 Downloaded to 2018 Downloaded
Do you have the 2017 tax file on your computer? It ends in .tax2017. You need that to transfer into 2018. First thing you do is start a new return and it should find all your 2017 files and ask if you want to transfer them.
Here's how for Mac:
https://ttlc.intuit.com/questions/1901265-transfer-last-year-s-return-into-turbotax-for-mac
Here's how for Windows:
https://ttlc.intuit.com/questions/1901506-transfer-last-year-s-return-into-turbotax-for-windows
It does not matter if the data is TRANSFERRED or imported if it is WRONG. The question should be, how does a CUSTOMER fix it when the program does not allow it it be changed.
The OP asked how to transfer the info ... now if the info transferred or imported in incorrect you will need to delete or correct that information in the sections where is appears incorrectly ... if you cannot delete or change the info then contact TT support for one on one assistance:
Use this website to contact TurboTax support for this situation:
https://support.turbotax.intuit.com/contact/
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