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Best answer by MeganS

You can downgrade using the clear and start over feature. However, you will be required to restart your return. Please keep in mind that our various TurboTax programs handle different tax situations and their associated forms.

 

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

  1. If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
  2. On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (see attached Tax Tools)
  3. Answer Yes in the pop-up to confirm.

6 replies

M
mslara1976
Level 2
June 7, 2019
AGI from 2017
M
MeganSAnswer
Level 9
June 7, 2019

You can downgrade using the clear and start over feature. However, you will be required to restart your return. Please keep in mind that our various TurboTax programs handle different tax situations and their associated forms.

 

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

  1. If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
  2. On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (see attached Tax Tools)
  3. Answer Yes in the pop-up to confirm.
    L
    LoriCPrice
    Level 2
    March 11, 2022

    I still don’t see how to start over with free version 

    VolvoGirl
    VolvoGirl
    Level 15
    March 11, 2022

    To go back to the Free Edition or a lower version you can try to clear and start over
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444


    In the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
    https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379


    If you have registered or it won't let you clear to start over and you haven’t paid, you can just abandon this account and start over with a new account. Online is only good for 1 return per account. But you can use the same email address for 5 accounts. How to start another return in the Online version
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

     

    L
    loveyoubuddy
    Level 2
    March 22, 2022

    I need to switch to the free version of turbox tax not deluxe

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    March 22, 2022
    @loveyoubuddy wrote:

    I need to switch to the free version of turbox tax not deluxe

    If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

    W
    whoismil4no
    Level 2
    April 26, 2022

    I don't see Tax Tools

    E
    EmanuelUrie
    Level 2
    February 20, 2023

    I'll like to change from Turbo Tax Deluxe Into The Free Version, Thank you

           -EmanuelUrie

    VolvoGirl
    VolvoGirl
    Level 15
    February 20, 2023

    To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

    In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
    https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

    Or try the IRS Free File program
    https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

    B
    bea123
    Level 2
    April 3, 2023

    Re: Change from turbotax deluxe to free version?

    VolvoGirl
    VolvoGirl
    Level 15
    April 3, 2023

    See my answer posted right above your post.  Scroll up.

    P
    parvika
    Level 2
    April 13, 2023

    There's a quicker way actually, I just did it. If you have selected Deluxe, then on the left menu scroll to the bottom and expand Tools option, it has an option to degrade to free version. Click on that and it should load the free version with all your data

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