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Level 2

Question

After update turbotax doesn't remember return

3 replies
43 views

This has been irritating me for years. After Turbotax updates, it doesn't remember the last return worked on. Instead, it opens a new blank return. That is absurd.

Alumni - Intuit

TurboTax Desktop asks me to update when I first open it. At that point, I don't have any return open. When it is finished updating, I get a pop-up saying '..continue to use TurboTax..' .

When I click on that, I am viewing the tax returns available, and the last one I worked on has 'Continue' to click on, so have not experienced the issue you have.

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Level 2

Are you on Mac or PC?

Alumni - Intuit

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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