After downloading file and Turbotax program for amendment, I keep getting Error: 190 although it states I was able to download file?

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TurboTax Deluxe Online

VolvoGirl

Level 15

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW TAX RETURN)

Then go to FILE -Open and find your return.

See error 190

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

ctbull

Level 2

I followed the instructions for the error message 190 but I keep getting the same message

decaturkev

Level 2

I have the same problem with my reloading of TT for 2019. Created fake returns and it keeps downloading the the free state for 2019. Will not open the state form.

MichelleLO

Level 15

If you followed the steps in the FAQ posted in this thread and it did not resolve the issue, you will need to reach out to TurboTax Support for assistance.

What is the TurboTax phone number?

@decaturkev

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