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Additional $40 Service Fee -

I've been using Turbo Tax for at least 20 years now and, along with many other users are very unhappy with the additional $40 processing fee we are being charged now. This charge appears to be deceptive.

At the very least we should be refunded this unnecessary charge. This is what an upstanding organization would do. 

I feel we were all misled and considering not using Turbo Tax in the future.

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1 Reply

Additional $40 Service Fee -

That $40 "refund processing " fee has existed for many years.   Perhaps you just never noticed if you have been paying your fees before you e-file.   The "refund processing" fee is incurred when you choose to pay your TurboTax fees by having them deducted from your federal refund by a third party bank, instead of paying upfront using your credit or debit card before you file.    

 

You do not have to choose "refund processing."    Pay before you e-file, using your own credit or debit card.

 

REMOVE REFUND PROCESSING FEE

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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