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Level 1
April 1, 2021
Question

Activation

  • April 1, 2021
  • 1 reply
  • 13 views

To who it may concern:

I been a Turbo Tax customer since 2012.  In fact, I still have all the CD since 2012.  I have one computer that I load turbo tax on.  Each time I log on, it ask for license code.  Because of this, I can not complete the taxes I was preparing.  Sometime has to change, I've been a loyal customer and I need something to resolve this issue.  I need the ability to access turbo tax for this current tax year.  Please sent me another code to activate turbo tax, again.  I can not afford to continue to buy 2 of the same software like 2019.

 

Thanks.

 

    1 reply

    Level 14
    April 1, 2021

    Please follow the instructions in this TurboTax FAQ to contact customer support for assistance:  What is the TurboTax phone number?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    May 9, 2021

    product downloaded.  Blank activation screen.

    SteamTrain
    Level 15
    May 9, 2021

    @builderslaw 

    Here...check out this, it helped hundreds of folks with the same issue:

     

    https://ttlc.intuit.com/community/taxes/discussion/re-why-my-activation-screen-is-blank/01/1997546/highlight/true#M719671

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    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*