turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Activation for 2020 Turbotax code entered recd error code 607

activation code does not work. I get error code 607

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

Activation for 2020 Turbotax code entered recd error code 607

I get the same error. It appears the software is requesting the 2019 format for the license code. The format I have is 2020.  This appears to be a distribution problem, but don't know how to get support involved. 

Activation for 2020 Turbotax code entered recd error code 607

Contact Customer Service

 (You need to pick the CD/Download program in the product drop down box.) 
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Activation for 2020 Turbotax code entered recd error code 607

Manually running the startup file from the CD forced the application to re-install and download updates, which didn't happen with the autorun. This fixed the problem and TT is installed and working now.  Thanks for the input.

Activation for 2020 Turbotax code entered recd error code 607

I solved the mystery . When entering my activation code I miss typed 2 for a Z . I finally got a magnifying glass to see my error.  Maybe error code 607 could mention to recheck the activation code again as a possible Solution ...  

DRDOT33
New Member

Activation for 2020 Turbotax code entered recd error code 607

Turbotax help is a disaster.   The automatic system just keeps you going in circle.   You can't find a real person or a phone number.   The Community is not having any better luck than I am.    I have been using some version of Turbotax since 1990 and the only thing that keeps me paying their fees is the history that is embedded in their rotten system.   Big tech is no friend and only cares about profits.   it is late and I am VERY frustrated. 

SForrestLO
Intuit Alumni

Activation for 2020 Turbotax code entered recd error code 607

This Turbo Tax FAQ will provide a solution to the error.

Error code 607

 

This FAQ will provide you with the steps to contact an agent.

Contact an agent

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Baywhop
Returning Member

Activation for 2020 Turbotax code entered recd error code 607

I have the same problem and the same code. Can't get support of any kind. Called the phone number provided but still no solution. Be better off going back to the old way on CD. Technology!!!!!!!!!!!!!!!!!!!!!

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question