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Vernf
New Member

Activation code

I am installing turbo tax on my computer and it is telling me that all my activation codes have been used.

I have 3 computers in the house and I have installed on 2 of my computers one of which is working fine.  I tried using the other computer today when I launched TurboTax it did an update then the program asked me for my activation key.  Keep in mind I had already activated this computer.

 

Tonight I am installing on my 3rd computer and it is telling me that I have used up my activation.

 

Vern

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1 Reply
DawnC
Employee Tax Expert

Activation code

 

Contact us to resolve this.

 

If you receive an error code that says, "The license code you entered is not valid. Error code: XXX", it means the code you're entering is either not valid for that product or is no longer active. Check that you're entering the code exactly as it appears on your CD insert or copy and paste it directly from your Downloads.

 

If you receive an error code with a message saying, “All available activations for that code have been used,” that means your code has already been used the maximum number of times, and therefore can’t be used to install the software on another computer. TurboTax can be installed on up to five computers using the same license code. 

 

If you receive either one of these errors, wait a few minutes, and re-enter your license code:

  • Sorry, we're experiencing a problem on our end. Please try again later. Error code: 620
  • There was an error with validating your license code, please try again later. Error code: 630

If you’re still having trouble with your code, Contact us .

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