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Level 2
May 3, 2021
Question

Activation code?

  • May 3, 2021
  • 2 replies
  • 0 views

I purchased and activated my 2020 Premier TurboTax in December of 2020. Since then, I have purchased an additional state from TurboTax, performed many product updates (thanks to the government & TurboTax), electronically filed federal and state taxes in two states in March (paid fees to TurboTax) and this evening when I tried to check on a future tax credit, it asked to perform an update, certainly nothing new but this time it requested an activation code! I have never had this happen before! TurboTax suggested I call Amazon! Anyone else in 2021 have a problem with the last update? How do you find a long ago used activation code?

    2 replies

    LenaH
    Employee Tax Expert
    Employee Tax Expert
    May 4, 2021

    If you cannot find your activation code, please call TurboTax. They are open daily from 5:00 AM to 9:00 PM PT.

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    Level 2
    June 1, 2021

    send me activation code. Thank you

    Critter-3
    Level 15
    June 1, 2021

    NO ONE on this public forum can access your code ... you must call TT support directly. 

     

     

    Level 2
    June 1, 2021

    what is phone number for IT to get 2020 activation code