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ellldad
New Member

activation code missing

 
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3 Replies

activation code missing

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
KJMKY
Returning Member

activation code missing

If purchased from Amazon:

Go to your account page. Get to "Your Digital Items"

That page will list your downloads and will show the activation code.

A link to that page is found in "Help and Customer Service" under:

"Download and Install Your Digital Software or Video Game"

from "Digital Services and Device Support"

Click on "See More" and that will show the icon "Software and Games"

Click on Software and Game and follow the trail to "Your Digital Items"

A search for one or more of these terms on the Amazon Website may get you to that page easily. 

 

KJMKY
Returning Member

activation code missing

I backtracked and here are the steps if downloaded from Amazon

Log in to your Amazon Account

Click: Customer Service

Click: Digital Services and Device Support

Click: See more Icons (near bottom of screen)

Click: Software and Games

Click: Locate and Redeem your Digital Software or Video Games

Click: Go to Your Digital Items

Your purchase with the activation code should show there.

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