turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

heyeness1987
Returning Member

Account security

An agent emailed me from an account outside of turbotax and offered services. Thinking they were just going above and beyond, I gave them my information and never heard back from them. 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

Account security

That sounds like a scam.  What kind of information did you give them?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
heyeness1987
Returning Member

Account security

Unfortunately, all of my information. But I mean she told me on turbotax to check my inbox for an email from her in a few hours. I didn't expect to be scammed from an "verified tax expert".

Account security

I am reporting this to the moderators to see if they can find out if this was legit.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Account security

@heyeness1987 Were you using one of the versions of online "Live" with which you get live help from a tax expert?   And then you never heard anything back?   Did you prepare and file your tax return?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
heyeness1987
Returning Member

Account security

Yes I was. And I had to get a new expert to help me. Ended up not completing them but now I'm worried about my interaction with the first expert. 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies