account issue, bots, no help

Where to start... account messed up for over 2 years now, and TT can't seem to fix. No longer can use the TT advantage. The system says my CC is invalid, but it is the one I used to purchase this year's program and audit defense. The chatbot is as worthless as the phonebot. They have wasted hours of my time. Agents and tech support have not resolved the issue of being unable to access my Advantage account, while I can log in to my Intuit account. As for the programs this year, no uploads or integrations worked. Some of the instructions were just wrong. My return is then rejected due to an unknown error in the new PIN system. The directions to fix this were lacking! So, I have sold my Intuit stock and am moving on. AI will take this over anyway. Imagine the future: a few interview questions, access to accurate information, and, in minutes, your taxes are done correctly. SELL now!

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