Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
saun1
Returning Member

access to turbo tax program after the disc was installed

I installed the disc and the system showed successful installation however i  can not access the program. i have reinstalled the program with no success. can you help me?

2 Replies
DoninGA
Level 15

access to turbo tax program after the disc was installed

What operating system are you using, Windows or Mac?  If Mac then remove the CD from the drive after the program has been installed.

VolvoGirl
Level 15

access to turbo tax program after the disc was installed

What happens when you launch the program?  Any error messages?  Does it ask you for the License Code to Activate?  It usually should first check for updates.

 

After you install it try rebooting your computer.  If you have the CD try downloading the program instead.  There should be instructions on how to get the download.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.48m
Members

2.61m
Discussions

Manage cookies
v