access denied

Forum|Forum|6 years ago
July 24, 2019
2 replies
22 views

Why can't I log in? I keep getting the message, access denied.

VolvoGirl

Level 15

Are you being directed to keep logging in? Try using a different browser and see,

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-directed-to-login-again-after-i-have-successfully-logged-into-turbotax-online/00/819407

macrme1950

Level 2

I have used Turbo Tax for several years. Never a single problem. I didn't file my return in 2018 and am now trying to do that. I keep getting a message "access denied on this server". I have tried (3) different servers and still can't login. HELP!!!!!!

xmasbaby0

Level 15

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**