turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

BGreschler
Returning Member

Accepted E-file but Transcript says Non-Filed

Hello!

 

I've been reaching out and trying to get a response for hours over days, to nothing but robot voices from both the IRS and TurboTax so I'm really just hoping a real person will reply to this. 

 

I filed my taxes through TurboTax on 4/13 and got the "Federal E-File Accepted on 4/15". Now I haven't gotten a refund yet, so I asked the internet who told me to check out my tax transcript. The transcript says "On June 27, 2022, we recieved a request for verification of non-filing of a tax return. As of the date of this letter, we have no record of a processed tax return for the tax period listed above. If you have any questions you can [call our robots at]...".

 

I wasn't freaking out too much before considering these things get delayed all the time, but now I'm coming up on 80 days post filing for direct deposit refund and I'm seeing evidence that the IRS maybe didn't even get my taxes for this year despite the TurboTax website showing my federal taxes as accepted. 

 

Do I need to do anything more? What's going on with my refund? 

 

Please, I just want a real person to give me a real answer here. Thank you.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Accepted E-file but Transcript says Non-Filed

@BGreschler - the IRS remains backlogged and as long as you have that 'accept' indication, patience is what is required.   if you had anything listed on Lines 28, 30 or EITC of Form 1040 that is going to add to the processing time.

 

Here is what the IRS website states: 

 

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies