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You would have to be using the exact same account and same user ID that were used last year to see the 2023 return your friend prepared. If you are in a new account you will not see it; TT accounts do not "know" about your other accounts.
Did you receive your 2023 refund?
Contact the IRS. Taxpayers with account or tax law questions may call 800-829-4933.
Refer to the IRS website Your Online Account and Here’s how individual taxpayers can view their tax account info for more information.
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