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a family friend filed my taxes last year on turbo tax and i got an email saying it was accepted, now im doing my taxes and it says it was never filed. what do i do

 
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2 Replies

a family friend filed my taxes last year on turbo tax and i got an email saying it was accepted, now im doing my taxes and it says it was never filed. what do i do

You would have to be using the exact same account and same user ID that were used last year to see the 2023 return your friend prepared.  If you are in a new account you will not see it;  TT accounts do not "know" about your other accounts.

 

Did you receive your 2023 refund?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
SharonD007
Expert Alumni

a family friend filed my taxes last year on turbo tax and i got an email saying it was accepted, now im doing my taxes and it says it was never filed. what do i do

Contact the IRS.  Taxpayers with account or tax law questions may call 800-829-4933.

 

Refer to the IRS website Your Online Account and Here’s how individual taxpayers can view their tax account info  for more information.

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