2026 E-file rejected 2X

[pjblake77]

I received the following email:

IND-032-04 - The spouse's Adjusted Gross Income (AGI) or 5-digit Self Select PIN entered for last year doesn't match IRS records.

I went through the "fix" process but there was nothing to fix. My wife's PIN is the same as last years and her 2025 AGI is the same as mine. They are correctly shown in TurboTax and TurboTax confirms it at a certain point before submitting. I re-typed it in just in case there was a glitch and re-submitted. It got rejected again. It makes no sense. Everything is 100% correct. I know this has come up before in this community but didn't find anything this year and things change from year to year. Thanks for your help. 

[NicolleR1]

After you double-checking the information you entered is accurate, open the link below to fix the issue:

How do I fix e-file reject IND-031-04 or IND-032-04?

If you didn't file your taxes last year, or your return was late, enter 0 as the prior-year AGI for your spouse. 

In the link below, you'll see why the IRS suggests you enter 0 for the spouse's AGI.

Validating your electronically filed tax return

If that doesn't work, and you still cannot e-file, then print, sign, and mail your tax return.

[pjblake77]

None of the factors for using "0" as the AGI apply to us. We have filed every year for years using TurboTax as "married filing jointly" and have never filed late. Should we use "0" anyway? For both of us or just her?

Would having a VPN turned on my windows pc have anything to do with it? I don't see why it would but I'm not leaving anything out. 

Edit & Correction: I put 2025 AGI above but I'm filing a 2025 1040SR, therefore I submitted the 2024 AGI. 

[CatinaT1]

The IRS uses your prior year AGI to combat fraud. Make sure you take into account the information below.

You can find your 2024 Adjusted Gross Income (AGI) by:

• Looking at line 11 on page 1 of your 2024 Form 1040
• Requesting a transcript of your 2024 tax return from the IRS. You can request your transcript online at the following link: Get Transcript

Please click on this TurboTax article for more information. 

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0.
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
• Filed with your spouse last year—you and your spouse have the same 2024 AGI. (Don’t split the AGI amount or enter  0  for one of you).

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return.