2025 Error 214

[banagayle]

I have just installed 2025 and I am getting the Error 214 missing file. I tried running as administrator and it still errored out. 

[KristinaK]

Error 214 is technically a "Runtime Error." It means the program is calling for a specific tool (usually a visual form or a calculator function) that Windows says "doesn't exist." This is almost always because the Visual C++ library is corrupted. Sometimes repairing Microsoft Visual C++ helps. 

If that doesn't help, try to reinstall TurboTax. 

[user17742523190]

I downloaded and installed Desktop TT Premier 2025 on an external hard drive. I have done this before on all previous versions of TT. The install location is "E:\TurboTax\Premier 2025".

On starting up, I get the "Error 214" (Some forms are missing ... etc.). I have tried many of the corrective steps suggested in this forum, including repairing the VC++ redistributable, running as administrator, disabling virus scanning and firewalls. None of these worked.

When I try to uninstall, I get the error "The folder path 'Premier 2025' contains an invalid character". So now I can neither run it nor uninstall it. There are no invalid characters in the path and I have successfully used this method on all previous of TT in earlier years. 

[LeticiaF1]

If it is not letting uninstall the program try the following:

Windows

• Control Panel > Uninstall a program > select your TurboTax year > Uninstall, then restart.
• If it won’t remove, use the forceful uninstall guide for Windows and then reinstall if needed.

Mac

• Use the TurboTax for Mac remove-and-reinstall guide if normal deletion fails.

@user17742523190