I attempted to E-file my daughter and son-in-law's taxes (Married Filing Jointly) but it rejected 4 times. I kept saying there was something wrong with the AGI. Turbo Tax Deluxe kept asking me for individual AGI's from 2024, but they only had 1 AGI because the filed jointly in 2024 but did it via mail because they had to pay. I was told to try entering $0 into the Agi but each time is was remove by the program. Why did it ask me for 2 AGIs when they only had 1 in 2024? It is very frustrating to re-submit and have it rejected constantly.
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The IRS uses your prior year AGI to combat fraud. Make sure you take into account the information below.
You can find your 2024 Adjusted Gross Income (AGI) by:
Please click on this TurboTax article for more information.
Check these items as well to ensure you have the correct number. If you:
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
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