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2023 Values Missing from Pages Comparing to 2024 Values

I imported my 2023 TurboTax file into my 2024 Home & Business (desktop on a Mac). As I go through the sections, there are a lot of 2023 values that are not displaying in the 2023 column next to 2024 values. Program was purchased as a download from Amazon. I have started the return numerous times, I've removed and redownloaded/installed the program numerous times….always the same result. Some values are displayed, but many are not. I'm worried the program is not using all data, from previous year, to find best possible outcome. I have been using TurboTax Home & Business for multiple years. Previous years display both years, properly. Has anyone else seen this issue?

2023 values that are missing/short are:

 

Business - missing totals from 2023 return

  • Profit or Loss from Business
  • Business Taxes

 

Personal Income - missing totals from 2023 return

  • Interest on 1099-INT
  • Dividends on 1099-DIV
  • Stocks, Cryptocurrency, Mutual Funds, Bonds, Other
  • 1099-SA, HAS, MSA

 

"Here's a picture of your 2024 Income" - missing totals from 2023 return

  • Interest
  • Dividends
  • Sole Proprietor Business
  • Capital Gains and Losses

 

Deductions & Credits - missing totals from 2023 return

  • Mortgage Interest, Points, Refinancing, and Insurance
  • Property Taxes
  • Donations to Charity
  • Traditional and Roth IRA Contributions
  • Tax Preparation Fees

 

"Here are your 2023 and 2024 Deductions & Credits" - missing totals from 2023 return

  • Qualified Business Income (QBI) Deduction
  • Deductible Self-Employment Tax
  • Foreign Tax Credit

 

"Let's review your Numbers" - missing totals from 2023 return

  • Federal Deductions We Found For You - WRONG (short because some values were not included)
  • Federal Credits We Found For You
  • Federal Taxes You Owe - WRONG (short because some values were not included)
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2 Replies
DaveF1006
Employee Tax Expert

2023 Values Missing from Pages Comparing to 2024 Values

You may try updating your software before installing and reinstalling. Also you might check the file integrity to ensure that your 2023 TurboTax file is not corrupted. You can try opening the 2023 file in the 2023 version of TurboTax to see if it displays correctly. If it does, save it again and then try importing it into the 2024 version.

 

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2023 Values Missing from Pages Comparing to 2024 Values

Thank you for the ideas. I have made sure that the program is updated. This issue has been happening on all 2024 returns I'm working on, this year. I resaved them all and started new 2024 returns. The 1st return seems to now be showing the 2023 numbers. Hopefully this is the fix needed...

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