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Question

2023 macos sequoia update crashes on 2025-06-28

Forum|Forum|11 months ago
June 28, 2025
1 reply
0 views

Hi,

Something went sideways with an TT Desktop 2023 update for MacOS Sequoia 15.5 today 2025-06-28.

Sadly, I was in the middle of amending my 2023 return when this happened -- the app was already open from the last time I had time to work on my ammendmet.

Now I'm stuck in a 'Install Update' -> 'Downloading Update' -> 'Install & Relaunch' -> 'Update Error An error occurred while relaunching TurboTax 2023, but the new version will be available next time you run TurboTax 2023.' -> 'Cancel Update' loop.

When I 'Relaunch', the process starts over.

Of course, it's the weekend and there is no support. Any ideas on workarounds?

I can only work on this on the weekend...

Thanks

Chris

Employee Tax Expert

Employee Tax Expert

Please see this link for some troubleshooting steps.

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