2021 upgrade wont work

[Maj92az]

I need to amend my 2021. I completed it then it says I need to upgrade. I hit upgrade and the page continues to loop... goes right back to "you need to upgrade ". Used 2 computers and different browsers. Phone support said to buy desktop version. But I can't do that option..

Anyone familiar with this problem?

[Anonymous_]

Contact Support.

What is the TurboTax phone number? (intuit.com)

[Carl]

I need to amend my 2021.

The online version of TurboTax for tax year 2021 is closed and shut down permanently and forever, so they can prepare the online version for the 2022 tax filing season.

Phone support said to buy desktop version.

That's you're only option at this time.

Now I don't know if it's ready yet, but it's possible the amending instructions for 2021 taxes haven't been updated yet. So see if the instructions for 2020 will work for 2021.  I suspect they won't, but won't know if you don't try.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-a...

[Critter-3]

@Maj92az 

If you used the FREE online option and now need a program to handle something the free option did not handle then your only option is to buy the downloaded program but know you can but just the Deluxe since it can handle all tax forms  (you don't have to get the Home & Business version)  AND  you don't have to buy it directly from TT ... you can get it from any other reputable reseller for less.