2021 child tax credit please help

[rashad530]

Hello - very confused on how to do the 2021 child tax credit. Everywhere I read says it is $3,000 per child under 18 and fully refundable. I only made $4,328 in 2021 and have two kinds under 18 yet I am doing the 8812 paperwork and coming out with a refund of $0 or $2,638. The forms are tricky and has be using a separate Credit A and Line 5 worksheets. I thought this was an easy $3,000 per child. Can someone please help?

[Bsch4477]

Did you get advanced child credit during 2021?

[rjs]

Are you using TurboTax, or are you trying to fill out the forms yourself by hand? TurboTax will walk you through it by asking you simple questions. It will take care of the complications and fill out all the necessary forms.

This TurboTax support community is run by Intuit, the company that makes TurboTax, to help its customers use TurboTax to prepare their tax returns.

[rashad530]

No. 

[rashad530]

I only do taxes by hand in order to know exactly how it gets calculated.