2020 Taxes

[selfmade__89]

Hello, 

Last year I submitted my mother's taxes for 2019(successfully) and then 2020(unsuccessfully) about half hour after.

The 2020 tax return is not able to be Netfiled because the app views the return as 2019 when it should be 2020. I remember I marked the year correctly when filling out. 

Please advise any help thanks

[Critter-3]

Netfiled ?   Are you in CANADA ?

[VolvoGirl]

Last year?  Like like April  in 2021?  Last year you could only efile a 2020 return.   You had to print and mail 2019.   So it thinks your 2019 return was for 2020.   And to do 2019 you had to use the 2019 Desktop program installed on your computer.

So now you need to amend that 2020 return that got filed wrong with 2019 and make it for your real 2020 info.

https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return/00/27439 

Then you still need to do an original 2019 return.  To do a prior year return you have to buy the Desktop program here,

https://turbotax.intuit.com/personal-taxes/past-years-products/2019/

Or are you in Canada?  I don't know if it's the same.  Don't use my USA links above.  Here is the Canada forum  

https://turbotax.community.intuit.ca/tax-help

Or Contact TurboTax Canada Support

https://support.turbotax.intuit.ca/contact/

You will need a full Windows or Mac to install it on.

[selfmade__89]

Yes in Canada

[Critter-3]

This is the US forum....

Here is the Canada website
http://turbotax.intuit.ca/tax-software/index.jsp 

TT Canada Forum
https://turbotax.community.intuit.ca/tax-help

TurboTax Canada Support 

https://support.turbotax.intuit.ca/contact/

[selfmade__89]

Oh wow this helps a lot! Yes I am in Canada. Will amend 2020 return online and submit 2019 via mail. 

I previosly bought assist and review package for the 2nd return that did not go through, can I still get this redeemed?

Thanks for the help 

[VolvoGirl]

Sorry you are still in the USA forum.  We don't know anything about CANADA Turbo Tax.  Go over to the CA forum or support.