2020 return was rejected because my AGI didn't match the 2019 return. When I pulled the transcript from the IRS, they don't have a record of my return filed last year.

[micalrenee]

I used TurboTax to file last year as well. I have a copy of the completed return. How do I show the IRS that I did file and the AGI is correct?

[Tmurnane81]

How do I correct the problem if the IRS doesn't have my 2019 AGI . I know

what I have is correct. Actually the same goes for my PIN number. I think they are rejecting that also.

[DoninGA]

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@Tmurnane81 wrote:

How do I correct the problem if the IRS doesn't have my 2019 AGI . I know

what I have is correct. Actually the same goes for my PIN number. I think they are rejecting that also.

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Since the IRS has not completely processed the 2019 tax return, enter a 0 (zero) for the 2019 AGI and e-file the tax return again.

[Tmurnane81]

How do I correct the problem. I know from my 2019 tax return my AGI is correct. I believe I have the same problem with my PIN number, that seems to get rejected also.