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Level 1
July 10, 2020
Question

2019 filing

  • July 10, 2020
  • 2 replies
  • 3 views

Why my transmission didn't go through? I i tried couple of times!

This is what it said.

``We could not e-file your return for the following reason:
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.``

 

 

    2 replies

    Level 2
    July 10, 2020

    I am having the same problem

    RobertG
    Level 12
    July 11, 2020

    There could be a number of reasons why you are having problems with transmission.

     

    Here are two TurboTax websites that may help.

     

    What if Transmit Returns doesn't work?

     

    Your transmission didn't go through due to a server problem

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