2018 tax return

Forum|Forum|6 years ago
September 12, 2019
4 replies
0 views

can i talk to someone from turbo tax i want to efile my 2018 tax return

mesquitebean

Level 15

@ beamremodeling wrote:

can i talk to someone from turbo tax i want to efile my 2018 tax return

Whether or not you have phone support depends on what product you are using (free or paid version?) Are you using Online TurboTax, and if so, is it Free Edition, or is it PLUS or higher? PLUS or higher has phone support. Or are you using desktop software (CD/download), which also has phone support?

If you qualify for phone support, we can tell you how to reach them.

We may be able to help you with an efile question in this forum. What is your issue about efiling a 2018 return?

Myxxx886

Level 2

IRS is telling me they never received my 2018 return and I electronically filed with turbo tax how can I see my last return

mesquitebean

Level 15

@779reganeg wrote:

IRS is telling me they never received my 2018 return and I electronically filed with turbo tax how can I see my last return

It's possible that after paying you didn't go to the final screen and click to transmit the return, OR it may be that you did complete the efiling, but that the efiled return was rejected. We can tell you how to resubmit the efile once your situation is clear. You need to get the situation fixed soon, however, since efiling ends October 15 (October 20 for an efiled return that was rejected.) If you are receiving a refund, there is no penalty for a late Federal return. If you owed taxes due, however, you need to file as soon as possible since penalties and interest can be accruing.

You didn't say if you used Online TurboTax or desktop software (CD/download). So I'll assume you mean Online TurboTax.

If that's what you used, then log into your online TurboTax account. At the Tax Home, what is displayed for "Return status"? Does it say accepted, rejected, or something else?

If you efiled, also use this tool to check the efile status? What does it show--accepted, rejected, or no result found?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

You asked: "How can I see my last return?"

Log in and at the Tax Home scroll to "Your Tax Returns & Documents." Expand that section and choose tax year 2018. It should also show you your "Return status" there, too. And there should also be a link to "download/print the PDF."

We can tell you how you may be able to reopen the TurboTax interview and resubmit the efile, once your situation is clear.

alvarito28

Level 2

I going to file 2018 tax return now

mesquitebean

Level 15

@alvarito28 wrote:

I going to file 2018 tax return now

OK. You just posted in a public community forum. Were you trying to ask a question for users in this forum?

Hann08

Level 2

I want my 2018 tax return file

Hann08

Level 2

I did I want to copy

DoninGA

Level 15

@Hann08 wrote:

I did I want to copy

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...