2018 software I purchased for $80 dollars

[saudia2012]

I needed to file my 2018 taxes and I bought your software for $80 dollars and I’m not able to Download it with my iPhone it’s say to use a desktop computer but I don’t have one so I’m requesting a full refund of my $80.

[mesquitebean]

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@saudia2012 wrote:

I needed to file my 2018 taxes and I bought your software for $80 dollars and I’m not able to Download it with my iPhone it’s say to use a desktop computer but I don’t have one so I’m requesting a full refund of my $80.

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You can use this online refund request form:

https://support.turbotax.intuit.com/forms/refund-request.jsp

Or you can phone TurboTax Support if needed. 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form:
https://support.turbotax.intuit.com/contact

[mesquitebean]

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form:
https://support.turbotax.intuit.com/contact

[mesquitebean]

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form:
https://support.turbotax.intuit.com/contact