7281
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

2017 Taxes

Hi, I did my taxes back in April but when I applied for FASA no tax information was coming up so I went back to the Turbo Tax here and saw that I was rejected.  So, what are my options to fix this?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
Carl
Level 15

2017 Taxes

YOu will have to download the .tax2017 tax file and use the desktop version of the program now. The online program for 2017 is closed permanently. You may be able to call TurboTax support during normal business hours and get them to put the Cd version in the downloads section of your account, since you've already paid for the online version.

https://support.turbotax.intuit.com/contact/ and work through that site. Note that you will NOT get a phone number when support is closed. So don't bother trying until in the morning.

 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question