1095-A Not Required, Can't Re-Transmit Return

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My 2025 return was rejected for not having form 1095-A, but no one on my return had health coverage through the marketplace. I followed the instructions and certified that fact in the medical section, but Turbotax will not re-transmit my 2025 return. What to do?

TurboTax Home & Biz Windows

DawnC

Employee Tax Expert

Follow the instructions in the link below.

How do I fix e-file reject F8962-070?

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user17703471698Author

Level 2

I followed the instructions and certified that no 1095-A is required. The software inserted an "ACA Explanation" page covered in watermarks saying "Do Not Mail, E-File Only".

However, the software WILL NOT allow me to resubmit my return. It begins the transmission process then it restarts the TurboTax software without transmitting the return.

Please help.

Monikak11

Level 6

If you initially answered "Yes" to the question about having a Form 1095-A, but should have answered "No", you would need to delete the 1095-A that was generated by the "Yes" answer to clear the section.

To navigate back to the 1095-A section, In TurboTax Online:

Go to Deductions & Credits
Click the down arrow next to Medical to open that section
Click Start or Revisit next to Health Insurance Marketplace (Form 1095-A)
If you see the question, Do you need to report any 1095-As? select No
If you already selected Yes earlier, the question won't appear, but you can click on the trash can icon under Form 1095-A Summary to delete the Form 1095-A you already started by answering "Yes" before.

If, on the other hand, you could have had Marketplace / ACA insurance at any time during 2025 and you didn't get a Form 1095-A, contact healthcare.gov. Your return may be rejected if you were issued a Form 1095-A but didn't include the information on your tax return.

If you have a rejection code F8962-070, see this help article.

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