1095-A form from 2023

[user17558730698]

I am attempting to finish my tax return for 2023.  I had to get my 1095-A form sent over to me and when I am entering the information for part III - household information under deductions and credits, It is not allowing me to proceed as it stated under collumn B for the month of April (24) because on my form it stated 1095-A form it states $0.00.  I attempted to call Pennie which is who i used it through, and they stated that it is $0.00 and cannot be changed.  How do I proceed?

[xmasbaby0]

First of all---you cannot use online TurboTax to prepare or make changes to a 2023 tax return.   You have to use desktop download software on a full PC or Mac in order to make changes to a 2023 return.   And, when you are entering information from a 1095A, do not enter zeros.  The software does not like zeros for that form.   If your 1095A has a zero somewhere, you need to just leave those spaces blank in the software.

 You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

Start a 2024  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

Online tax preparation and e-filing for 2023 returns is now permanently closed.

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 9p.m. Pacific time Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.