NC State Tax Return Issue - Standard Deduction vs Itemized

While filing NC State Tax return, observed that it's always taking the standard deduction irrespective of whether I chose Standard or Itemized for Federal Return. This looks to be an error on Turbo Tax end. Although, I understand there are limitations on Itemized Deductions for State, but it should consider the Mortgage Interest, Property Tax etc. as part of Itemized Deduction and it's coming more than 25500. Same happened during 2024 return also which I did not realize. Is there a solution to this? I talked to one of the experts, but he could not help and asked me to wait for another week and recheck. I don't think it's going to change and there is no way to raise a ticket or something to fix this. Please help.

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