Year after year, it transfer the information and s...
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New Member

Year after year, it transfer the information and still asked questions such as did you get a refund. What's the point of using the software if it can't determine that?

 
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Expert Alumni

Year after year, it transfer the information and still asked questions such as did you get a refund. What's the point of using the software if it can't determine that?

The program knows what you entered. However, it does not know if any changes were made by either the IRS or state.

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New Member

Year after year, it transfer the information and still asked questions such as did you get a refund. What's the point of using the software if it can't determine that?

If it's asking if there are changes, then that should be the question and the last year amount should already be listed with the option to change it.

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