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You need to review the information that you have entered for your child to be sure that they qualify as your dependent on your tax return. If so, and the child tax credit qualifications are met, then the child tax credit is automatically included as part of your return.
Take a look at the following TurboTax help article to learn more about the child tax credit qualifications:
There are 7 possible reasons; you aren’t getting the Child Tax credit (CTC). It’s usually #4:
To get a 'second opinion' on-line direct from IRS, try https://www.irs.gov/uac/is-my-child-a-qualifying-child-for-the-child-tax-credit
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