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rdgreen1957
New Member

Why have I had to register my TurboTax product 3 separate times, ALL ON THE SAME COMPUTER? Seems like after every update, I have to put in my registration code AGAIN!

I bought TurboTax Deluxe on Amazon a little over two weeks ago, downloaded it, and registered it immediately.  Since then, TWICE I have had to get the registration code and re-enter it after updates.  Can we please cut this crap out?  I've been a TurboTax user for 15  years, and I've never had to go through this BS before.
4 Replies
DoninGA
Level 15

Why have I had to register my TurboTax product 3 separate times, ALL ON THE SAME COMPUTER? Seems like after every update, I have to put in my registration code AGAIN!

See this TurboTax support FAQ for this issue of multiple activation requests - https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...

 

If the support FAQ does not resolve this issue contact TurboTax support for assistance - https://support.turbotax.intuit.com/contact/

IWantARefundForTT2020CrapFest
Level 1

Why have I had to register my TurboTax product 3 separate times, ALL ON THE SAME COMPUTER? Seems like after every update, I have to put in my registration code AGAIN!

How Do We Get A Refund For This Crap TurboTax2020 Application?

mesquitebean
Level 15

Why have I had to register my TurboTax product 3 separate times, ALL ON THE SAME COMPUTER? Seems like after every update, I have to put in my registration code AGAIN!


@IWantARefundForTT2020CrapFest wrote:

How Do We Get A Refund For This Crap TurboTax2020 Application?


TurboTax has a 60-day moneyback satisfaction guarantee for its desktop software (CD/download).  You can use this online refund request form:

 

https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...

LindseyLO
Intuit Alumni

Why have I had to register my TurboTax product 3 separate times, ALL ON THE SAME COMPUTER? Seems like after every update, I have to put in my registration code AGAIN!

Help with requesting a refund has been provided for you by clicking here.

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