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We are unable to see your return in the community. However, one of the most common reasons people are unable to claim the child and dependent credit is because they did not yet enter their earned income or they did not assign a W-2 to both spouses. In order to claim the Child and Dependent Credit you and your spouse if married must generally have earned income unless one person is a student. Then you would need to check the box that says full time student.
In order to claim the Child and Dependent Care Credit you also must meet the following:
If you meet all of the above, be sure you enter your W2 prior to going to the Child and Dependent Care Credit.
The Ins and Outs of the Child and Dependent Care Credit
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