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chasla
New Member

While entering donations and adding items, the system shuts down and I lose my data. Is this happening to anyone else?

I something wrong with Turbo Tax? While entering donations and adding items, the system shuts down and I lose my data.
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1 Reply
CatinaT1
Employee Tax Expert

While entering donations and adding items, the system shuts down and I lose my data. Is this happening to anyone else?

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
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