turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

When I try to enter a charitable donation, its deductible goes into "thinking" mode for extended times and will not add to the list or allow additional donations

the programs freezes in thinking mode with the icon continually circling

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

When I try to enter a charitable donation, its deductible goes into "thinking" mode for extended times and will not add to the list or allow additional donations

I have the exact same problem.  If I use the "back" arrow for Chrome while it's "thinking", it will show that the item was actually saved, but it is taking me forever to enter items

When I try to enter a charitable donation, its deductible goes into "thinking" mode for extended times and will not add to the list or allow additional donations

I am having the same problem, but am not online, I am using the CD version.

When I try to enter a charitable donation, its deductible goes into "thinking" mode for extended times and will not add to the list or allow additional donations

I had the same problem when I used Chrome as my browser.  I just switched to Safari, and it is working fine.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question