turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TonyRosy
New Member

Turbo Tax is listing same account twice

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
AmyC
Expert Alumni

Turbo Tax is listing same account twice

I need to clarify! What type of account? Do you mean double importing? What are you seeing and where in the program?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
pastordl
Returning Member

Turbo Tax is listing same account twice

I am having the same problem since the last two updates.

 
 

Turbo tax problem Screenshot 2021-03-03 120930.png

 

The directory "TurboTax" only lists one file per tax.This does not show the doubles since I did the following:

1. Copy the file(s) showing twice in program to another directory. I added a directory "Copies" to the "TurboTax" directory.

2. Delete the file(s) in the "TurboTax" directory that were listed twice in program.

3. Start TurboTax, Problem tax(es) not showing.

4. Click on "Find a tax file" - direct it to the directory that file was copied to. (repeat for each file)

5. Click File, then "save as" and select the "TurboTax" directory. (repeat for each file)

6. Exit Turbotax and do not save on exit.

7. Restart Turbotax and the tax is only listed once.

8. Exit Turbotax.

9. Delete copied file in "Copies" directory.

9. Delete copy of file.

This did not happen prior to the last two updates so something is up with the program. Please fix the program since this process is a real pain.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question