Trouble entering charitable contributions

[nanettes]

HI,

When I go to enter charitable contributions, I hit "edit" to update the amount for an existing charity, enter the amount, hit "done." But the amount doesn't register at all. When I try to enter a new charity, I hit add, enter the name and it doesn't register but keeps showing "enter a new charity." 

I talked to someone yesterday but he couldn't solve it. I use a Mac with Safari as the browser. My Mac is on the most recent operating system. Any ideas? It seems like a software issue.

[AkinaLO · Accepted solution]

Please follow the instructions below to troubleshoot for Mac.

Troubleshoot TurboTax for Mac download issues

Here are the minimum system requirements for Mac software.

Minimum system requirements for TurboTax Mac software

[nanettes]

Thanks, I was able to take care of it.