Tips reported on 1099-k are not flowing through

[jkzimmer]

I received a 1099-K from Square with tips showing and entered them correctly. While I see them partially flowing through to the Qualified Tips Smart Worksheet for Schedule 1-A, Part II but this worksheet has a box on line G that is checked indicating that the deduction is limited to net profit and shows 0.00 as the deduction. My net profit is well about the tip amount so that makes no sense. I do not trigger the earnings threshold. Also clicking into this worksheet takes me to another worksheet for tips (Schedule 1-A, Additional Deductions) which is blank.  Is there an issue with 1099-K tips flowing through?

[AmyC]

I entered a business return with income from 1099-K and tips, it is flowing correctly. You state that line 31 of sch C is a profit and your total income is below the threshold. That really leaves tech trouble with your 1099-K.  A full or corrupted cache can cause problems in TurboTax, sometimes you need to clear your cache (that is, remove these temporary files).

Online version:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.

[jkzimmer]

Good to go! Thanks for the quick and on-point response!

Kurt