The most common reason previously-entered donations don't show
up in ItsDeductible is because you signed in with the wrong TurboTax account
login. (You can sign in with any TurboTax login, even if you didn't set it up
for ItsDeductible.)
To get an emailed list of all your TurboTax login IDs, go to our Account Recovery page. Then, try signing in to
ItsDeductible with a different ID.