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To begin importing donation information from ItsDeductible Online (Deluxe or higher):
Note: this feature will not work and you will see 'No Data Available' after step 4 if you aren't signed into TurboTax using the same login information registered with ItsDeductible Online. If you need help changing the email associated with your TurboTax Online account, see this article for complete instructions.
@ChrisJ, your solution doesn't work because the following question does not appear.
"When asked 'Do you have an account with ItsDeductible Online?' choose yes and complete the import process"
I called support and they say a bug is causing this. Apparently, it's been an issue for a few weeks, but they still do not have a fix.
You can still get to it. Your problem, for the moment, seems to be that you are still in the (^%%%#$#^%$ deficient) Guided interview. You need to kick out of that and scroll down to the "Charitable Donations" section.
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You need to expand: "Skip to see All Tax Breaks "...then scroll down the page:
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That worked!! Fantastic!! Thank you!!
@smconvey Great !
Yeah..I despise the Guided Interview. The full page menu listing lets you see everything possible you might want to deal with, and you can go investigate each one. You may even see something you missed entirely.
Have had some folks that missed entering their W-2 on the "Wages&Income" page, filed without it, and later complained because the software supposedly "Never asked for my W-2". Always find the selection to get out of the brain-dead Guided interview (my opinion)
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